Asset 4

Three new courses now available!

We are excited to announce the addition of ‘Introduction to Negotiation Skills’,  ‘The Journey From Cost to Profit’ and ‘Supplier Management’ to our Online Academy.

Numensa Retail Academy Launch

FREE taster course in Financial & Pre-season Planning

Sign up to get a taste of the Online Academy for free and enhance your buying and planning skills…

Numensa Showreel

NORA founder, Paul Greenberg and our Director, Beverley Chambers share a conversation about why Numensa is unique.


Beverley explains how she aims to bring expert knowledge from the UK, to the ever-changing retail landscape here in Australia.

Numensa Retail Academy

Numensa offers a whole suit of merchandise planning and buying courses available online.  Check out our video…


We work with our clients in one of three ways: –

Numensa Retail Consulting

Do you need assistance to...

  • Develop end-to-end processes that deliver consistency and efficiency
  • Embed merchandise planning in your retail business
  • Develop a retail merchandise strategy that cuts through a crowded retail market

Then set up a 15-min mini consult to find out how we can help you…

Numensa Retail Training

Do you want your team to be the best of the best...

  • Bespoke training courses, developed for you to solve your unique problems.
  • Our off-the-peg training courses, bringing global best practice approaches to commonly encountered pain points.

We can offer you a blended learning solution, call us to find out more…

Numensa Retail Academy

Do you want to kick-start your retail career...

  • Are you looking to move into a buying office role?
  • Are you time poor?
  • Would you like to acquire global best practice buying and planning skills?
  • Do you want to learn anywhere, anytime?

Then out online academy courses are right for you…


At Numensa we understand retail and we work alongside our clients to improve business performance.

Whether you are a small independent retailer wanting to implement your first OTB budget, a buying department wishing to develop your seasonal strategy or a large retailer looking at overhauling their processes and systems, our highly experienced team of consultants can work with you to achieve greater efficiencies in your business.

Retail Success Series

For independent retailers

Many small and independent retailers are struggling to compete with the plethora of multi-national and omni-channel retailers.  We can assist you to: –

  • Develop a financial plan to manage your sales and stocks
  • Grow your profits by reducing your markdown
  • Teach you how to retail like the big boys in our RETAIL SUCCESS SERIES
Medium Retailer

For the merchandise team

With wide and varied demands competing for the buyers and planners time, it is often difficult for them to find the time to think strategically about their business unit to develop sustainable growth plans.  We can: –

  • Facilitate team strategy days, to stretch the team’s thinking
  • Develop new business concepts and implementation plans
Large Retailer

For larger retail groups

With size comes complexity and having a streamlined, consistent process across the business will drive efficiencies, cut costs and free up the merchandise team’s time to concentrate on growth potential.  Our team can: –

  • Assist you through the implementation of a new reporting system
  • Streamline processes
  • Train team members thereby ensuring new systems are embedded smoothly


People are an organisation’s greatest asset…

In the dynamic world of retailing having a team of highly trained, highly motivated professionals will deliver competitive advantage.  At Numensa our team has years of retailing experience on which to draw, across a range of retail support office roles within a variety of industries, including, fashion, general merchandise, homewares, convenience and supermarket.  Our programs are designed with adult learners in mind and include a combination of thought-provoking theory and relevant case studies.  We have a range of ‘off-the-shelf’ courses, or can tailor the content to your company’s needs

Foundations of Buying Merchandise Planning

Foundations of Buying & Merchandise Planning

This 2-day Foundations of Buying & Merchandise Planning program covers the theoretical principles used in buying and merchandise planning as well as the key metrics used in a retail business.

Retail Financials

Retail Financials

This 1-day course is designed to equip today’s young retail professional with core retail maths skills.  This course not only shows you how to perform those calculations, but also explains why these metrics are used in retail.

Merchandise Planning Workshops

Merchandise Planning Workshops

With a shortage of highly skilled merchandise in Australasia, Numensa has developed three half-day workshops to give your junior team members the technical skills and knowledge they need to deliver increased profits to your business.

Strategic Buying

Strategic Buying

At the end of this program, participants will have the ability to identify and develop new strategic opportunities, have a greater understanding of global retail trends around the Omni-channel, sustainable as well as experiential retailing, and be able to effectuate a strategic consumer centric plan.

Negotiation Skills

Negotiation Skills

The Numensa Negotiation Skills for Buyers and Merchandise Planners is specifically designed to enhance the capabilities of retail merchandise teams.  This course will equip you with the relevant knowledge and skills enabling you to be a stronger negotiator.  Using a combination of theory, case studies, as well as buyer/supplier role play simulations, this course will build your confidence and help you to develop your own negotiating style.

Retail Challenge Series

Retail Challenge Series

Designed to sharpen the skills of retail merchandise teams and focussing on increasing sales and profits, the Retail Challenge Series uses a team-based, interactive approach.

  • The Range Building Challenge (2-day workshop)
  • The Profit Challenge (1-day workshop)
  • The Trading Challenge (1-day workshop)


Online global best practice training available anytime, anywhere…

We understand how hard it can be to take time out of the office or store to undertake training, so we have developed the Numensa Retail Academy.  Built on the back of our successful Numensa Online courses, we have expanded our course offering all hosted on a state-of-the-art social learning platform, Kaboodle.  We have also partnered with the UK’s First Friday to bring you global best practice buying and merchandise planning training courses.

It is a great course, I would love to recommend this course to all the buyers and planners… Kohei

Planner, Toys'R'Us (Japan)

Overall the design, layout and pace of the program is fantastic. Very clean and easy to follow. Ashleigh

Assistant Buyer, Spotlight (Australia)

Retail Academy Courses

Foundations Buying Icon

Foundations of Buying & Merchandise Planning

Retail Financials Icon

Retail Financials

Negotiation Skills

Negotiation Skills

Retail Financials Icon

Merchandise Planning


Myer Logo
SABA logo
MARCS logo
Sportscraft Logo
Rebel Sports logo
Wittner logo
Harris Scarfe
Freedom Logo
Kmart logo
Mitre 10 logo
BCF logo
Pas Group logo
Temple and Webster
Target Logo
Dymocks logo
Birdsnest logo
Priceline logo
Amart Sports logo
Super Cheap Auto logo
Fantastic Furniture logo
Rays Outdoor logo
Little Switz logo
Steinhoff logo
Snooze logo
Eaden logo
Metcash logo
Nuance logo

We saw great benefit from the Numensa training for the Nuance Merchandise team, which has greatly impacted on their skills and abilities.   Not only was the training a great learning experience for the team during the sessions, the team project work has also created an ongoing environment of learning and a great team building opportunity…

Realene Johnson

Buying & Merchandise Director , Nuance Group

It is great working with Numensa on buying and planning development initiatives.  Beverley’s energy, passion and credibility in these fields make it easy for us to hone in on the learning needs specific to strategic goals and deliver outcomes that can directly impact thought processes and practices.

Linda Chiodo

Learning & Development, Pepkor

I have had the pleasure of working with Beverley Chambers and Karen Bycroft over recent years. Beverley and Karen have been involved in the development and delivery of an advanced buying program and facilitation of a leadership strategy session.  They draw on high calibre experience in various consumer-facing businesses, both in Australia and internationally.

Tim Schaafsma

Managing Director, Freedom

Beverley’s depth of knowledge has been instrumental in the continued success and growth of the Eaden business.

Wendy Eade

Founder & Managing Director, Eaden Sleepwear

Numensa is proudly supporting…

Numensa is proud to support One Girl – a charity empowering girls through education. Together we’re changing the world, one girl at a time.

Right now 130 million girls around the world aren’t in school, simply because they were born a girl. But we’re working to change that.

One Girl believes that EVERY girl has the right to an education, no matter where she’s born, how much her parents earn, what her culture says, or what religion she adheres to. Every girl has the right to grow, learn, and be the best she can be.

One Girl is committed to educating 1 million girls across Africa, and Numensa is excited to contribute to this vision. Together we’re changing the world, one girl at a time.

Find out how One Girl educates and empowers girls at