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Happy New Financial Year

Well the books are closed, the counter re-sets itself and we start a-fresh into FY17.

We thought we would use our first newsletter of the new financial year to look forward to what the world of retail may hold in the next 12 months…

Dyson opens store in Oxford Street

Dyson store Oxford Street London

Dyson store Oxford Street, London

The number of wholesale brands that now have a retail presence continues to grow.  Dyson has opened a store on London’s Oxford street.  The two-floor ‘Dyson demo’ store includes different types of flooring so customers can try out vacuum cleaners and an upstairs salon allowing customers to try the supersonic hairdryer.

Dyson already has stores in Paris, Tokyo and Jakarta and is looking at opening stores in New York and San Francisco.  More…

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Performance Management – It’s that time of year…

As well as the new financial year, it’s also the time of year to have those conversations about performance and setting some objectives for the next period.  These conversations may feel strained and difficult and they may be something we feel we have to do rather than something we want to do.  To help us in this task, the fabulous guys at Open Door Coaching have a free webinar.  Follow the link and sign up…

Retail Insights – Comm Bank

CommBank

Retail Insights: Comm Bank

Comm Bank has released its second report into the Australian market, focussing on the factors that go into creating a high quality customer experience across channels, as well as evaluating the potential benefits of personalisation and loyalty schemes.  More…